Field Service Technicians APPLY NOW
United States
IT Team
Contractor
Handles on-site servicing, diagnostics and repairs for electrical products and/ or equipment.
Responsibilities
- Installs and tests products to make sure they work correctly.
- Follows installation and operation manuals.
- Responds to service requests and repairs products.
- Uses diagnostic tools to determine repair plans.
- Teaches customers how to use their products.
- Escalates issues to managers promptly.
- Knows how to use the necessary tools and equipment.
- Writes service reports after each appointment.
- Collaborates with managers and other service technicians.
- Follows all company policies and procedures.
- Adheres to safety regulations and industry standards.